What makes Zarina unique compared to other tableware brands?
Zarina stands out for its commitment to quality, craftsmanship, and ethical sourcing. We collaborate with skilled artisans to create distinctive, durable pieces that bring elegance to your table.
Where are Zarina products made?
We are a Lebanese company that has grown to collaborate with talented designers and artisans from the region and around the world. By fostering cherished partnerships across Asia, Europe, and the Middle East, we ensure every piece reflects our rich cultural heritage and dedication to craftsmanship.
What kind of products does Zarina offer?
Zarina offers a wide range of tableware, including dinnerware, serving pieces, coffee and tea sets, glassware, and sophisticated gift sets.
Are there any special collections or limited editions?
We occasionally release exclusive collections and limited editions featuring unique designs and materials.
What kind of custom tableware options do you offer?
We offer a variety of custom tableware options, including personalized dinnerware sets, engravings, and bespoke corporate or wedding gifts. Customization is available for orders of 500 pieces or more.
Is there a minimum order quantity for custom tableware?
Yes, there is typically a minimum order quantity. Please get in touch with our customer service team for more details.
How should I care for Zarina's tableware?
Your Zarina Tableware item is crafted to bring elegance and luxury to your home, and with a little extra care, it can remain in beautiful condition for generations to come. Here’s how to care for your high-quality Zarina items, from brass espresso saucers to crystal istikana cups adorned with delicate metallic details.
Brass Espresso Saucers: Wipe, Don’t Wash
Our brass espresso saucers are designed to shine on your table, requiring only minimal care. Rather than washing, gently wipe them down with a damp cloth and dry them immediately with a soft towel. This simple step keeps the brass looking polished and prevents water spots or stains.
Crystal Istikana Cups: Hand Wash for Delicate Beauty
Our crystal istikana cups, available with or without a metallic rim, should also be carefully hand washed. This preserves the clarity and sparkle of the crystal and protects the metallic rim if present, so they remain exquisite on your table.
Porcelain Pieces with Metallic Detailing: Handle with Care
Our porcelain items are crafted with Grade A quality and often feature intricate metallic gold or silver details. Because of these delicate finishes, it’s essential to avoid the dishwasher and microwave. Instead, hand wash these items using the soft side of a sponge, taking care to avoid any abrasive scrubbers that might damage the metallic detail.
Borosilicate Canisters: Special Care for Patterns
While our borosilicate canisters are typically dishwasher safe, those with patterns or designs require hand washing to maintain their beautiful appearance. The gentle approach prevents any fading or damage to decorative elements.
Metal, Brass, and Enamel Tableware: Gentle Cleaning for Lasting Beauty
Any metal, brass, or enamel items should be hand washed and towel dried immediately. Pay particular attention to joints, cracks, and crevices where water might accumulate, as this can cause rusting over time. By thoroughly drying these pieces after each use, you can preserve their pristine condition.
Are Zarina products dishwasher safe?
Metal, brass, and enamel items should be hand washed and towel-dried immediately; they are not dishwasher-safe. Our crystal istikana cups, with or without a metallic rim, should also be hand washed with care. Grade A porcelain and Bone China are best maintained with hand washing as well. Borosilicate canisters can be placed in the dishwasher if the glass is pattern-free; otherwise, hand washing is recommended to preserve the design.
Do you offer international shipping?
Yes, we offer free international shipping to most countries! Unfortunately, there are some countries that we are currently unable to offer any shipping to.
How long does shipping typically take?
Shipping times vary depending on the destination and the selected shipping method. We generally aim to deliver within three days.
What are the shipping costs?
We offer free worldwide shipping! Kindly note that the minimum checkout value must be USD 120 and that this does not include customs or clearance which are to be paid by the customer.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards. For your protection, our site only supports cards that use the OTP (One-Time Password) system. We do not accept Cash on delivery.
How can I contact Zarina customer service?
Our customer service team can be reached by email at info@zarinatableware.com or by phone at +965 9000 6285.
Do you offer corporate gifting options?
Yes, we provide tailored corporate gifting solutions for businesses. Please get in touch with our customer service team for more details.
Can I customize corporate gifts with my company logo or branding?
We can customize corporate gifts with your logo or personal message. You can reach us by email at info@zarinatableware.com or by phone at +965 9000 6285.